All in-stock orders placed before 2 pm (CST) Mon-Fri, will be processed that same day.  Orders placed outside these hours will be processed the following business day.  Orders placed on Saturday or Sunday will be processed on Monday.  

Free standard ground shipping on all orders over $49 within the contiguous U.S.  We use USPS for all your shipping needs so your can expect your package in about 3-5 days.  If you have not received your order by day 5, please let us know by email. 

Zuca merchandise ships free standard ground within the contiguous U.S. only.  Qualifies on Zuca insert and frame set only.

Orders shipped outside the continental US and to all other international destinations are shipped via USPS Global unless otherwise specified. For International orders, we will not be responsible for any additional charges incurred by customs offices that my be applicable.  Please check with your local customs offices before ordering.

Many items are available and ready to ship but due to the wide variety of colors and sizing options, not all items are always available in stock. In such a case, these items would need to be ordered from the manufacturer and may be delayed. You will receive an email update regarding any items that are out of stock or have been ordered from the supplier.  These items usually take 7-10 business days, so please take this into consideration if planning a competition or event. 

If your order is shipped in separate shipments, you will only be charged one shipping fee which is quoted in your order communication.  Items that are ordered from the supplier are ordered at no extra freight cost to you.  In-stock orders can be cancelled at no charge as long as the order has not been shipped.  

Products that are ordered from the supplier and then cancelled will be charged a 10% re-stocking fee (per product). is not responsible for any product or timeline once it has been released to the shipping company.

Please contact us with any questions or concerns...Your Satisfaction is our Highest Priority!!!